90 Day Money Back Promise
Est. despatch time: From 10th October
Fenella is a delightful little bear, crafted from 100% pure sparse pale coffee mohair, featuring soft fawn ultra-suede pads and paws. Her shiny black safety-locking eyes and hand-embroidered black nose offer her an endearing expression. She is fully jointed, using our own hand-stamped wooden joints and is soft filled with pure white polyester fibre. Fenella is dressed in an intricately hand-crocheted grape-coloured poncho, paired with a detachable mushroom neck scarf.
Have you met her friend Furse? They make an adorable duo!
- Primary Material: Mohair
- Height (Standing): 24 centimetres, (9 inches)
- Age rating: 3+
Please remove all tags and accessories before giving to a child.
We recommend washing Fenella in warm soapy water. Fenella can be gently brushed and blow dried with cool air. We don't recommend submerging in water.
Delivery Costs and Timings
All of our products are handmade to order and shipped from the U.K. Worldwide delivery is available on all of our products.
Below delivery times are estimates and depend on the estimated despatch time of the product.
United Kingdom (🇬🇧) :
Free delivery on orders over £70.
Orders under £70 charged at £4.50.
Orders typically take 2-5 business to be delivered.
Deliveries to countries using the Euro (€) are charged at €9 (EUR).
Deliveries to countries in Europe not using the Euro are charged at £10 (GBP). This cost will be converted to your local currency.
Orders typically take 2-7 business to be delivered, depending on your location.
Rest of World:
🇺🇸 Delivery to US: $20 (USD)
🇨🇦 Delivery to Canada: $25 (CAD)
🇦🇺 Delivery to Australia: $30 (AUD)
All other deliveries outside of Europe are charged at £19. This which is converted to your local currency at checkout.
Delivery typically takes between 4 - 10 business days depending on your location.
90 Day Money Back Promise
We want you to love Fenella. If you're not 100% happy with Fenella, you can return it to us within 90 days of receiving your item. You can click here for our full returns policy.
We're confident that you'll love our creations. They're handmade to the highest standard and very rarely need to be repaired.
However, over a lifetime, they may need some TLC. After purchasing Fenella, if it needs structural repair (eg. seams that have come undone, an unravelled nose, or loose eyes), we will repair free of charge.
If there has been accidental damage (we know how much your pets like our products!) then we can quote for a repair. In either instance please contact us with images and we can talk you through next steps.