Chestnut
30 day money back promise
Lifetime guarantee
About Chestnut
Presenting Chestnut, a lovable bear made from soft coffee alpaca.
His delightful features include soft fawn ultra-suede inner ears and footpads, accompanied by shiny black safety-locking eyes and a hand-embroidered black nose.
Softly filled with recyclable materials. Chestnut wears a vibrant emerald green satin ribbon around his neck.
Handmade & sent in: 2-5 business days (+1 week for personalisation)
Product Specification
- Primary material: Alpaca
- Standing height: 35 centimetres, (14 inches)
- Age rating: 3+
- Guarantee period: Lifetime
Please remove all tags and accessories before giving to a child.
Care Instructions
We recommend washing Chestnut in warm soapy water. Chestnut can be gently brushed and blow dried with cool air. We don't recommend submerging in water.
Delivery Costs and Timings
All of our products are handmade to order and shipped from the U.K. Delivery times are estimates and vary depending on the despatch time of the product.
🇬🇧 United Kingdom:
- Free delivery on orders over £70.
- Orders under £70 charged at £4.50.
- Delivery takes 2-5 business days.
🇪🇺 Europe
- Delivery to countries using Euro (€): €9 (EUR).
- Delivery non-Euro countries: at £10* (GBP).
- Delivery takes 2-7 business days.
🌎 Rest of World:
- 🇺🇸 Delivery to US: $20 (USD)
- 🇨🇦 Delivery to Canada: $25 (CAD)
- 🇦🇺 Delivery to Australia: $30 (AUD)
- 🌎 Delivery to all other locations £19* (GBP)
- Delivery takes between 4 - 10 business days depending on your location.
*Countries outside of the UK where delivery is charged in GBP (£) will be converted to your local currency at checkout.
90 Day Money Back Promise
We want you to love Chestnut. If you're not 100% happy with Chestnut, you can return it to us within 90 days of receiving your item. You can click here for our full returns policy.
Lifetime Guarantee
We're confident that you'll love our creations. They're handmade to the highest standard and very rarely need to be repaired.
However, over a lifetime, they may need some TLC. After purchasing Chestnut, if it needs structural repair (eg. seams that have come undone, an unravelled nose, or loose eyes), we will repair free of charge.
If there has been accidental damage (we know how much your pets like our products!) then we can quote for a repair. In either instance please contact us with images and we can talk you through next steps.
Alpaca Mohair
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