Terms & Conditions

Please contact Canterbury Bears for full details of our website terms and conditions.

Stock bears purchased through the website are dispatched within 36 hours of your order being placed and typically arrived at UK addresses 3-5 days after you have completed your online purchase.

Please note: all images are for visualisation purposes only. The exact pattern, colour or finish of the final bear may vary slightly from the image on your screen. We make every effort to ensure that our images are always accurate and any deviations are rare but colours can display differently due to computer screen settings. We are always happy for you to visit our workshop (please contact us to arrange) and may be able to send material samples upon request.

All bespoke Canterbury Bears products are handmade to order and can take several weeks to complete. Please let us know if there is a special date you require your bespoke bear for and we will always try to have the bear delivered by then whenever possible.

Images used on this website are either the property of Canterbury Bears or images which we have been granted permission to use. These images should not be copied and used without the explicit consent of Canterbury Bears or the relevant copyright owner.

Please note: Canterbury Bears is a trading name of Canterbury Bears Ltd. Registered company information and VAT number can be found in the footer area of all pages on this website.